Fees & Booking
Honest about the investment
My 17 years of experience and my post graduate neuroscience training arms me with a set of skills that most don’t have. Real change at the subconscious level means that you will start to experience that change in your life after the first or second session and will likely see resolution (not just managing your issue better which takes effort) in less than 6 sessions.
I’ve been working out of medical centres alongside GPs since 2009, which means I hold myself to the same standards of professionalism, ethics and outcomes that any good clinical practice expects. Over 17 years and more than 2,000 clients, I’ve learned that the most expensive thing is a stack of sessions that don’t actually change anything.
Every client gets access to an online resource portal with hypnosis tracks, technique reminders, and practical tools you can keep using long after our work together is finished. The goal is for you to not need me.
Private health rebates may applyHelen is a Professional Registered Member of the Australian Society of Clinical Hypnotherapists (ASCH). Depending on your policy, some health funds do cover clinical hypnotherapy. Check with your fund before your first session to see what you’re covered for. Many clients are also on antidepressants or anxiety medication, which is absolutely fine and not a barrier to this work.
Session Fees
What each session costs
All fees are listed below. Sessions are by appointment only.
- Understand your situation before you commit
- Get a honest recommendation on the right plan
- Available in Ballina, Goonellabah, online or by phone
- If I can’t help, I’ll tell you and refer you on
- Thorough intake and assessment
- First change work in this session
- Personalised approach to your specific pattern
- Access to the online pre-session course before you arrive
- Hypnosis tracks and resources for home practice
- Extended first session for thorough habit mapping
- Most people stop smoking after this session, sometimes it takes more than one, as we learn why the subconscious is holding onto the behaviour
- Covers tobacco, vaping and cannabis
- Access to the online pre-session course before you arrive
- Resources and hypnosis tracks for home practice
- Builds on previous session work
- Personalised to where you are now
- Resources and hypnosis tracks included
- Most issues: 3 to 4 sessions total
- Parent involvement is part of the work
- Helen has 30+ years working with children and young people
- WWCC (NSW) and Blue Card (QLD) current
- Access to the online pre-session course before the appointment
- Resources provided for home practice with parents
Packages
Better value when you commit to the process
Packages are the most cost-effective way to do this work properly. Each one is designed around how many sessions that issue genuinely needs.
- Comprehensive first session, most people stop after this
- Follow-up to reinforce changes and prevent relapse
- Covers tobacco, vaping and cannabis
- Online resource hub and hypnosis tracks
- Payment plan available ($580)
- Ideal for anxiety, stress, phobias and confidence
- Three sessions covers most presenting issues
- Personalised approach throughout
- Resources and hypnosis tracks included
- Payment plan available ($650)
- Designed specifically for lasting weight change
- Addresses emotional eating, triggers and habits
- Customised treatment plan
- Online hub of resources plus ongoing email support
- Payment plan available ($840)
Payment Plans
Payment plans are available for packages by negotiation. Plans are charged at the full session rate and incur a $20 administration fee. If you’d like to discuss a payment plan before booking, get in touch before you commit.
How to Book
Booking & location information
Sessions are by appointment only. You can fill in the form for us to book you in online or call and someone will get back to you to arrange a time.
Book AppointmentClinic Days
- MondayGoonellabah Medical Centre
- Tue to ThuBy negotiation
- FridayBallina, 8/48 Tamar Street or Riverside Health Studio
- Saturday AMGoonellabah Medical Centre
- Saturday PMBallina, 8/48 Tamar Street
- OnlineAnytime by appointment
Free 15-minute consultations are available in-person at Ballina or Goonellabah, online via Telehealth, or by phone. Just choose what suits you when you book.
Policies
Cancellation & rescheduling
Your appointment time is reserved exclusively for you. Late cancellations affect other people waiting for sessions, so I ask that you give as much notice as you can.
| Notice given | Fee | What happens |
|---|---|---|
| More than 48 hours | No fee | Full reschedule or refund, no questions asked |
| 24 to 48 hours | 50% of session fee | Session can be rescheduled. 50% charged. |
| Less than 24 hours or no-show | 100% of session fee | Full fee applies. If you’re unwell or have an emergency, contact me as soon as possible and I’ll work with you where I can. |
Refunds
Refund policy
Individual Sessions
No refunds after a session has started. If you’re unhappy with how a session went, please talk to me. I’d rather know than not.
Deposits are refundable with more than 48 hours notice. Refunds are processed within 7 business days using your original payment method.
Packages
Unused sessions in a package are eligible for a pro-rata refund after deducting any applicable cancellation fees.
Unused sessions can always be rescheduled with sufficient notice. Packages don’t expire quickly, so there is no pressure to rush through them.
Important
Who I cannot see
I am unable to work with people who are currently suicidal, or who have been diagnosed with bipolar disorder, schizophrenia, psychotic episodes, uncontrolled epilepsy, or who are on antipsychotic medications. This is not a judgment, it is simply outside the scope of what hypnotherapy can safely address without specialist support. Please see your GP or psychiatrist, or call Lifeline on 13 11 14.
Many of my clients are on antidepressants or anxiety medication. That is absolutely fine and is not a barrier to this work at all.
If you have been diagnosed with seizures, we will discuss this in the initial consultation and assess how it impacts the work before we proceed.
When in doubt, send me an email at hello@helen.net.au or call 0403 740 054 to discuss before booking. I would much rather have a five-minute conversation than have either of us in an awkward situation.
Common Questions
Fees & booking questions
Possibly, yes. Helen is a Professional Registered Member of the Australian Society of Clinical Hypnotherapists (ASCH), which means some health funds do cover her sessions under natural or complementary therapy extras. It depends entirely on your policy and your fund. The best thing to do is call your health fund before your first session and ask specifically about clinical hypnotherapy under your extras cover. Helen does not have a Medicare provider number, so Medicare rebates do not apply.
It depends on what you are working on. Most issues take 3 to 4 sessions. Phobias without underlying anxiety are usually resolved in 1 to 2. For quit smoking, most people stop after the first session, but 2 to 4 sessions is normal, and at least one follow-up is important to make sure it sticks long term. Weight loss is designed as a 4-session program. Helen will give you an honest estimate at the free consultation, not a deliberately vague answer designed to keep you coming back.
Yes, payment is required at booking to secure your session time. You can pay by credit card, PayPal, G Pay, or bank transfer. For packages, payment plans are available by negotiation, with a $20 administration fee. If the upfront cost is a genuine barrier, get in touch and have a conversation about it before you give up on booking.
Yes. Online sessions via Telehealth are available for clients across Australia and are just as effective as in-person sessions. All you need is a quiet space and a reliable internet connection. A lot of people actually find it easier to relax at home than in a clinic. Helen sees online clients most days by appointment.
It is a no-obligation conversation to talk through what is going on and whether this is a good fit. Helen will listen, ask a few questions, and recommend the right kind of program for your situation. If she does not think she can help you, she will say so directly and suggest where to go instead. It is available in-person at Ballina or Goonellabah, by phone, or online. No pressure, no sales pitch.
Yes, absolutely. Many of Helen's clients are on antidepressants or anxiety medication and that is not a barrier to this work at all. Hypnotherapy and NLP address the unconscious patterns that medication alone cannot reach. Helen works alongside GPs and other health professionals where appropriate and will never suggest you change your medication without your doctor's involvement.
Ready to book?
Start with the free 15-minute consultation. No pressure, no obligation. Just a conversation about what's going on and what a program might look like for you.